Kind Employee Offers To Fix The Car Rather Than Towing The Vehicle.
My son is a quadriplegic and drives a modified van. This morning when he went to drive off in his van, the front driver’s side tire fell off! All the lug nuts came out and the rim and tire were damaged. Apparently someone attempted to steal the tire in the middle of the night but because it is a modified van could not get the tire off with a regular jack. This kind of incident is annoying for able bodied people. But when you are paralyzed and in a wheelchair, and you lose the use of your modified vehicle, it becomes extremely problematic!
After much calling, we finally found a towing company that could come right away with a flatbed tow truck to take the van to the shop. Jason from ‘On Time Towing’ in Richmond, VA went above and beyond to help my son out. He had to rig a system to get the van just enough on the bed of the tow truck to get a jack underneath to remove the damaged tire. These modified vans have lowered floors and it took sometime to even do that.
Once Jason saw the hub assembly was not damaged, he offered to put on the spare tire for my son so it did not have to be towed. It was a very hot and humid day today as well! Jason truly was a life saver for my son! My son was able to drive his vehicle to an important event this evening until he can get to the shop on Monday. Thank you, Jason! You rock!
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