She Made A Point To Call For The Manager To Report The Staff’s Behaviour.
This has been going on for years, but I started paying attention more as my kids got old enough to be embarrassed by my asking for the manager nearly everywhere we go. Small stores, large stores, restaurants; you name it and I’ve found a reason to ask for a manager.
But it’s not what you think. I look for people who are doing good; employees who go above and beyond; anywhere I find great service, I want the manager to hear about it right now.
Managers so frequently only get to deal with people who are super upset (and/or entitled) so as someone who has worked retail, was a horrible server, delivered pizza, and knows these professions are often overworked and underpaid, I offer praise for the good I find everywhere I go.
Until I moved a couple years ago my sister and I spent a lot of our Black Friday shopping time taking photos of awesome employees to post to social media and to email corporate the following day. (Only with permission)
It always makes shopping and dining more fun to know I’m going to ask for the manager every chance I get.